Events
 
 
 


From Products to Services: An Opportunity for Hong Kong Marketers
(Evening Seminar in English)

Alongside other developing economies like India and Brazil, China's ambition to become a more service-based economy and lessen its reliance on manufacturing is becoming clearer by the day. A year ago, for instance, the mainland government announced major initiatives aimed at increasing the service sector's contribution to 50% by 2020. There would be incentives for organisations in it and professional services in particular.

At the same time, manufacturing in China is under pressure. The forces experienced by many in the West, to evolve from products to service providers, are starting. Yet the transition is profound and difficult, and can be damaging. Business leaders, educators and policy makers on the mainland will need experienced and trained help if they are not to make the mistakes of some Western businesses.

The move from products to services involves major change, which Hong Kong businesses are well positioned to advise Chinese manufacturers on, and also assist access to the vast service markets of the West.

In this talk Laurie will:
  • Outline the move from products to services in different economies.
  • Discuss international trade in services and the opportunities in countries like mainland China.
  • Show some of the mistakes made in the West.
  • Outline how the marketing of services can contribute to strategy, marketing communications, brand and new product development.

About the Speaker: Mr. Laurie Young FCIM
Laurie is an international services specialist and author. His book 'From Products to Services' offers valuable insight to both the issues and opportunities inherent in this move to a service economy. He examines the experience of manufacturing businesses that have changed into service providers over the past twenty years, including some of the world's most famous companies such as Ericsson, Nokia, IBM, Unisys and GE. Addressing, in particular, the major changes involved (to business operations, management, finance, sales, distribution and marketing) and the mistakes to avoid. A transition that is far from simple, yet if managed correctly, offers vast opportunity.



Seminar Details

Date April 20, 2009 (Monday)
Time 7:00 p.m. to 9:00 p.m. tentatively (Registration from 6:50 p.m.)
Fees
CIM Members:
$200-
Non-Members:
$300-
Venue

8/F, United Centre, 95 Queensway, Admiralty, Hong Kong

Language English
CPD 2 Hours (Under Category 10)
Tutor Mr. Laurie Young FCIM
  • Seats are limited and registrations will be on a first-come-first-served basis. Please full out the below registration form for bookings.
  • For enquiries, please contact CIM HK office at 2868-1110 or by email: info@cimhk.org.hk
 

REGISTRATION FORM 報名表格
To : The Chartered Institute of Marketing, Hong Kong
Unit 2702, Tower One, Lippo Centre, 89 Queensway, Admiralty, Hong Kong

致 :

英國特許市務學會(香港分會)
香港金鐘道89號力寶中心一座2702室
  Tel 電話 : 2868 1110 Fax 傳真 : 2868 1438  
  Email 電郵 : info@cimhk.org.hk
       
Please click HERE to download the form for Group Registrations.
       
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Conditions of Booking:
  • Seats are reserved on a first-come-first-served basis.
  • The registration fee is payable in advance.
  • Booking deadline is April 16, 2009 (Thursday).
  • Registrants should send their cheques payable to The Chartered Institute of Marketing (please quote registrant's name and event name on back of the cheque) within three working days to Unit 2702, Tower One, Lippo Centre, 89 Queensway, Admiralty, Hong Kong.
  • Your reservation will be confirmed by phone upon receipt of your payment.
  • Substitutions will be accepted in the event that a registrant is unable to attend. No show will still be billed.
  • Members of CIM can be accredited with 2 CPD Hours (Category 10).
  • Certificate of attendance will be issued to attendees if required.
  • For more information, please contact us at 2868-1110 or email: info@cimhk.org.hk