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Marketing
Book Reviews - August 2010
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People
Buy You: The Real Secret to what Matters Most in Business
By Jeb Blount
Published by John Wiley & Sons, Inc.
ISBN: 978-0-470-59911-2
Hardback; 193 pages
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What
is most important to your success as a sales or business
professional? Many people will tell you that it's all about
crafting the right pitch, making more cold calls, or having
a powerful closing technique. Some will say that it's education,
experience, product knowledge, job title, territory, or
business dress. Others argue that it's your company's reputation,
brand awareness, product, price, or service guarantees.
There are even those who say it is an investment in the
latest CRM software, Sales 2.0 tools, or your social media
strategy. Author Jeb Blount says-none of the above!
The truth is, success is powered by your ability to solve
the problems of your customer. When you solve problems,
your job is done, and the sale is made. But how do you get
to that point?
This break-through book pushes past the typical focus on
mechanics and stale processes found in so many of today's
sales and business books, and goes right to the heart of
what matters most in 21st century business. Offering a straight
forward, actionable formula for creating instant connections
with prospects and customers, People Buy You will enable
you to achieve a whole new level of success in your sales
and business career. You'll discover:
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Three
relationship myths that are holding you back
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Five
levers that open the door to stronger relationships that
quickly increase sales, improve retention, increase profits
and advance your career
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The
real secret to making instant emotional connections that
eliminate objections and move buyers to reveal their real
problems and needs
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How
to anchor your business relationships and create loyal
customers who will never leave you for a competitor
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How
to build your personal brand to improve your professional
presence and stand-out in the market place
Few books have tackled the subject of interpersonal relationships
in the business world in such a practical and down-to-earth
manner as author Jeb Blount does in People Buy You, breaking
what many perceive as a complex and frustrating process
into easy, actionable steps that anyone can follow.
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Business
Model Generation: A Handbook for Visionaries, Game Changers,
and Challengers
By Alexander Osterwalder, Yves Pigneur
Published by John Wiley & Sons, Inc.
ISBN: 978-0-470-87641-1
Hardcover; 288 pages |
Disruptive new business models are emblematic of our generation.
Yet they remain poorly understood, even as they transform
competitive landscapes across industries. If your organization
needs to adapt to harsh new realities, but you don't yet
have a strategy that will get you out in front of your competitors,
you need Business Model Generation, the new handbook
for visionaries, game changers, and challengers striving
to defy outmoded business models and design tomorrow's enterprises.
Co-authored by 470 "Business Model Canvas" practitioners
from 45 countries, the book features a beautiful, highly
visual, 4-color design that takes powerful strategic ideas
and tools, and makes them easy to implement in your organization.
It explains the most common Business Model patterns, based
on concepts from leading business thinkers, and helps you
reinterpret them for your own context. You will learn how
to systematically understand, design, and implement a game-changing
business model--or analyze and renovate an old one. Along
the way, you'll understand at a much deeper level your customers,
distribution channels, partners, revenue streams, costs,
and your core value proposition.
Business Model Generation also features practical
innovation techniques used today by leading consultants
and companies worldwide, including 3M, Ericsson, Capgemini,
Deloitte, and others. Designed for doers, it is for those
ready to abandon outmoded thinking and embrace new models
of value creation: for executives, consultants, entrepreneurs,
and leaders of all organizations.
If you're ready to change the rules, you belong to "the
business model generation!"
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