Marketing Book Reviews - August 2010

People Buy You: The Real Secret to what Matters Most in Business
By Jeb Blount


Published by John Wiley & Sons, Inc.
ISBN: 978-0-470-59911-2
Hardback; 193 pages

What is most important to your success as a sales or business professional? Many people will tell you that it's all about crafting the right pitch, making more cold calls, or having a powerful closing technique. Some will say that it's education, experience, product knowledge, job title, territory, or business dress. Others argue that it's your company's reputation, brand awareness, product, price, or service guarantees. There are even those who say it is an investment in the latest CRM software, Sales 2.0 tools, or your social media strategy. Author Jeb Blount says-none of the above!


The truth is, success is powered by your ability to solve the problems of your customer. When you solve problems, your job is done, and the sale is made. But how do you get to that point?


This break-through book pushes past the typical focus on mechanics and stale processes found in so many of today's sales and business books, and goes right to the heart of what matters most in 21st century business. Offering a straight forward, actionable formula for creating instant connections with prospects and customers, People Buy You will enable you to achieve a whole new level of success in your sales and business career. You'll discover:

  • Three relationship myths that are holding you back
  • Five levers that open the door to stronger relationships that quickly increase sales, improve retention, increase profits and advance your career
  • The real secret to making instant emotional connections that eliminate objections and move buyers to reveal their real problems and needs
  • How to anchor your business relationships and create loyal customers who will never leave you for a competitor
  • How to build your personal brand to improve your professional presence and stand-out in the market place


Few books have tackled the subject of interpersonal relationships in the business world in such a practical and down-to-earth manner as author Jeb Blount does in People Buy You, breaking what many perceive as a complex and frustrating process into easy, actionable steps that anyone can follow.

 

Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers
By Alexander Osterwalder, Yves Pigneur


Published by John Wiley & Sons, Inc.
ISBN: 978-0-470-87641-1
Hardcover; 288 pages


Disruptive new business models are emblematic of our generation. Yet they remain poorly understood, even as they transform competitive landscapes across industries. If your organization needs to adapt to harsh new realities, but you don't yet have a strategy that will get you out in front of your competitors, you need Business Model Generation, the new handbook for visionaries, game changers, and challengers striving to defy outmoded business models and design tomorrow's enterprises.


Co-authored by 470 "Business Model Canvas" practitioners from 45 countries, the book features a beautiful, highly visual, 4-color design that takes powerful strategic ideas and tools, and makes them easy to implement in your organization. It explains the most common Business Model patterns, based on concepts from leading business thinkers, and helps you reinterpret them for your own context. You will learn how to systematically understand, design, and implement a game-changing business model--or analyze and renovate an old one. Along the way, you'll understand at a much deeper level your customers, distribution channels, partners, revenue streams, costs, and your core value proposition.


Business Model Generation also features practical innovation techniques used today by leading consultants and companies worldwide, including 3M, Ericsson, Capgemini, Deloitte, and others. Designed for doers, it is for those ready to abandon outmoded thinking and embrace new models of value creation: for executives, consultants, entrepreneurs, and leaders of all organizations.


If you're ready to change the rules, you belong to "the business model generation!"